POLICY
It is the policy of Seatons to:- provide a Quality Legal Service at reasonable cost with emphasis on friendliness and efficiency.
- Improve and develop every aspect of our business and in particular improve client services and training and developing our staff.
STANDARDS
We aim to provide our clients with a QUALITY SERVICE. We have set ourselves standards which mean that we will try to ALWAYS:-- HELP and SUPPORT you
- Be FRIENDLY and APPROACHABLE
- Provide a PROFESSIONAL and EFFICIENT service
- Offer SENSIBLE and REALISTIC fees
- Use PLAIN ENGLISH not legal jargon
- See you PROMPTLY for APPOINTMENTS
- Reply to LETTERS without undue delay
- Return PHONE CALLS as soon as possible
- Provide complete CONFIDENTIALITY
- Keep SECURE documents and money for you
- Keep in REGULAR CONTACT with you
