Excellent service and great advice. Thankyou.
I would like to thank the firm of solicitors, Seatons of Kettering, and in particular Nicki Slawson RMN BIA, for the recent service they provided in my appeal for my sons PIP benefit he had lost. He'd had his home "face to face interview" after we'd provided Professional reports clearly outlining his needs by Professionally qualified people in the area of Asperger’s/ Autism. These were completely ignored and I felt alone and afraid that my son who is a vulnerable adult was being ignored and as a result his only income had been drastically cut. I approached Nicki and she immediately understood and completely upheld the reports. We were made to feel supported and listened to. We did not have to stress how we felt or prove anything. Nicki and her team took pressure off us and fought our case. We won! There is a grave injustice being done to vulnerable individuals and discrimination. Nicki and her team along with the wonderful hardworking professionals in the Asperger’s team changed our lives. Thank you.
I've had the absolute pleasure of dealing recently with Nicki Slawson and Lauren Kennedy whom I found via google in my outright desperation to gain assistance with a severely neglected CHC case, featuring a catalogue of errors in my uncle’s care ranging from his GP, to CMHT (mental Health), and CHC – Continuing Healthcare with both care structuring and assessment processes.
My uncle has Lewy Bodies Dementia and suffers greatly with the mental health symptoms, resulting in challenging behaviour and psychotic episodes. We had achieved 100% CHC funding but were being blindly misguided by a most disorganised CHC team in my uncle’s area. We were broadly being funded without any assistance in sourcing care, and without all the necessary Care Plans and PSB information officially required in place; we were basically being manipulated by the system.
Without necessary in depth knowledge of the system to challenge unprofessional decisions being made in our case and subsequently my uncle’s care, and what can only be described as neglect of duty from the CHC, I found myself in desperate need of some sound and informed legal advice.
After trawling the internet and not knowing who to trust (there are some dubious firms claiming to assist with CHC – don’t’ be fooled – one recommended company said they’d require £1000 plus VAT up front for a CHC nurse consultation before deciding if they could help us at all!) I dealt firstly with Lauren, who was sympathetic, knowledgeable and assistive; she reviewed my evidence, explained that she could help despite not being in our area, and then referred me to Nicki who is a qualified CHC Nurse Assessor and psychiatric nurse with a wealth of invaluable knowledge and insight into the system who looked at our case and evidence both carefully and empathically before advising us on direction and how they might assist.
Nicki has been a HUGE support, I finally felt like I was talking to someone who not only knew the system but was not attempting to financially abuse our vulnerability in needing the support. She has an abundance of knowledge and has been a personal, empathic support in a very difficult time for my family. She has walked me through the process and my uncle’s rights, indicated where the CCG have not followed protocol, illustrated what should be in place, and explained how to structure my arguments.
All this and we have yet to officially engage the services of Seatons – This we will be definitely doing for the next review/ DST and any difficult complaints procedures. I now feel armed with the information to defend our position in this very difficult process, and that I have appropriate, professional legal support I can call on when I need it in the near future as our case progresses. A massive thank you to Nicki and to Lauren, you gave me direction through the minefield that is CHC. Thank you.
I find Seatons a very friendly firm and above all Mrs Brown whom we were involved with was very friendly and nice to talk to.
Very friendly and easy to understand, always made you feel important and not just a number.
A very patient and helpful advisor. Easy to make contact as we pass your premises when in town.
Service was exceptional, first class communication.
Mr. Pridmore helped me to understand the legal jargon which can be quite intimidating to a lay person.
Explained everything clearly and quick and easy process.
I was very happy with the work you did for me. Just keep up the good work you do.
Have used same solicitors Seatons for some years now and will continue to do so if we need to.
Friendly, competent, good value, easy to contact.
Don’t change anything, Adrian, Shona and your Team have been brilliant, answering all my queries with patience and friendliness.
We have been with Seatons since 1989, we have always used them because they are reliable.
I have complete confidence in this company. Barbara cut out the jargon and left me feeling part of the case always. Thank you
We really liked the friendliness and helpfulness. We liked the fact that we could always talk to someone and they listened to what we had to say.
The efficiency of our Solicitor and friendliness she showed us was wonderful. We would always use Seatons. Every step of the process was made very clear and in a language that was easy to understand.
I would just like to thank your firm and Gemma Mckimmie personally for the fast and professional service in the recent purchase of my property, from you receiving details of property to completion in less than 10 days with absolutely no hiccups. An absolutely first class service and everyone I spoke to to was very pleasant and helpful . I will be recommending your firm at every opportunity. Thanks once again.
I used Seatons Solicitors for a house sale. They dealt with this transaction with great efficiency although the house sale took 9 months to sell. I would recommend Seatons as they were quick to respond to questions and there forms made it easy to gather the required information.
The overall prompt, helpful and friendliness of the staff I had contact with was very much appreciated and I would have no hesitation in recommending Seatons Solicitors.
Leave Your Own Feedback
- Practical sensible help and information
- Fixed, competitive and affordable prices
- We care about you and fight for you
- Regulated by the Solicitors Regulation Authority
- We can help resolve your issue quickly & easily