fbpx

COVID -19 | Client Information – Keeping You Updated

COVID -19 | Client Information - Keeping You Updated

This is an update in relation to the Coronavirus crisis we are currently experiencing.

We would like to reassure our client’s that it is business as usual and as a firm we intend on supporting our clients through this difficult time. Our priority is to be able to progress client matters whilst protecting both staff and clients.

We have a contingency plan in place, which will allow continuity for our business and will allow if necessary our teams to work remotely but are also in consultation with our IT support to ensure security is maintained.

As a precautionary measure to limit the risk to everyone our preferred communication is by telephone and/or email and/or post.

We would prefer to avoid any face to face client contact for the foreseeable future. However, we would actively encourage our clients to remain in contact with us and people can deliver things through our letter boxes or contact us by telephone or email us.

If you need to have any ID or documents copied then you can ring our reception on 01536-276300 (Corby) or 01536-311690 (Kettering) and arrangements can be made for you to have documents taken from you at the door, copied and handed back to you with minimal contact.

If you need any legal help or advice (such as making a new Will) then please call us on 01536 276300 and ask for Mandy or Justine or email us at james@seatons.co.uk and we would be more than happy to discuss matters and take instructions over the phone and deal with any legal matter that that you have in a fast, efficient and safe manner.

The governments advice on Covid-19 can be found here….

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Given the government announcement we may take a little longer to respond to enquiries and deal with matters. Please bear with us in these unprecedented times.

As a final note to all our clients and customers, we are all facing a major worldwide health crisis and it’s ok to be worried. However, this will pass, and things will eventually get better.

We hope everyone stays safe.

COVID-19 Information

We are OPEN and would like to reassure our client's that it is business as usual and as a firm we intend on supporting our clients through this difficult time. Please note: Clients are requested to wear face masks when attending our office(s). As a precautionary measure to limit the risk to everyone our preferred communication is by telephone and/or email and/or post. We may take a little longer to respond to enquiries and deal with matters. Please bear with us in these unprecedented times.